Application Services Engineer 1

Ampcus - Orlando, FL

Full-time

Orlando, FL

Professional, Scientific, and Technical Services

About the position

The Application Services Engineer 1 position involves hands-on work with diesel electric locomotives, focusing on troubleshooting, repairs, and field modifications to ensure high customer satisfaction and reliability during the warranty period. The role requires collaboration with customers on-site and offers training in electrical and mechanical systems.

Responsibilities

• Commissioning and Warranty of locomotives and/or coaches.
• Troubleshooting and analysis of failures on locomotives or coaches.
• Perform electrical and mechanical repairs using mechanical drawings, schematics, and circuit plans.
• Use laptops with subsystem software to troubleshoot various systems onboard the locomotives.
• Diagnose electrical malfunctions in locomotive or coach control circuits, assess problems, and identify corrective actions needed.
• Read, interpret, and understand written or electronic information to identify the root cause of failures and compile reports for the site lead and warranty manager.
• Understand and follow company and industry safety rules, practices, and procedures.
• Implement Field Modifications (FMI's) to improve product quality.
• Document failures, part exchanges, FMI implementations, and performed work in the Commissioning and Warranty database.
• Communicate technical information, job procedure recommendations, and improvements to the site lead and colleagues, both verbally and in writing.
• Receive and send out failed parts for repair (RMA).
• Work with shop machines and hand tools.
• Engage in full hands-on work.

Requirements

• High school diploma (or GED)
• Interpersonal skills and ability to work in a team
• Valid Driver's license in good standing