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Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. The Application Support Team (Pharmacy BU) works with Specialty Pharmacies to ensure their everyday business needs are being met by the ScriptMed Product line. The Application Support Analyst will be responsible for providing in-depth analysis and working closely with other departments to research and resolve issues related to the ScriptMed Product line. Customers report issues using Inovalon’s Help Center and the Application Support Analyst is expected to manage these cases and communicate with customers through to resolution.
