Application Support Engineer - SFDC 2

$78,998 - $99,798/Yr

Accenture - Chicago, IL

Full-time

Chicago, IL

Professional, Scientific, and Technical Services

About the position

The Application Support Engineer role at Accenture involves providing dynamic service to identify and solve issues within critical business systems. This position requires collaboration with multiple teams and the ability to make key decisions while acting as a subject matter expert in application remediation and IT troubleshooting. The role is part of a project for Lucid Group Inc, focusing on delivering innovative solutions and improving application processes.

Responsibilities

• Act as a software detective, identifying and solving issues within multiple components of critical business systems.
• Collaborate and manage the team to perform effectively as a subject matter expert.
• Engage with multiple teams and contribute to key decisions.
• Provide solutions to problems for the immediate team and across multiple teams.
• Develop innovative strategies to improve application remediation processes.
• Implement proactive measures to prevent future software problems.
• Stay up-to-date with industry trends and advancements in application support.
• Provide technical guidance and support to team members.

Requirements

• Minimum 2 years of experience with Apex Programming Language.
• Master proficiency in Application Remediation.
• Expert proficiency in IT Troubleshooting and Engineering Support.

Nice-to-haves

• Experience with Apex Triggers.
• Knowledge of Application Remediation processes.
• Experience in Engineering Support.
• Skills in IT Troubleshooting.

Benefits

• Competitive rewards and access to benefits programs.
• World-class learning resources.