Application Support Engineer with Oracle Flex cube

Softcom Systems - Rutherford, NJ

Full-time

Rutherford, NJ

Professional, Scientific, and Technical Services

About the position

The Application Support Engineer with Oracle Flexcube is responsible for providing technical support and troubleshooting for applications, particularly those related to Oracle Flexcube. This role requires a strong understanding of various technologies, including messaging tools, job scheduling, and monitoring tools, as well as experience in database management and DevOps practices. The engineer will work collaboratively with other support teams and technology departments to ensure smooth application operations and effective issue resolution.

Responsibilities

• Experience with Unix/Power Shell scripting
• Issue tracking and reporting using tools
• Knowledge/experience of problem Management Tools
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholders
• Proficient in SQL using Oracle and SQL server DB
• Java Web application support experience especially with WebSphere/Tomcat/Weblogic environment
• Experience with supporting Java web applications using Openshift(Containers)
• Couchbase, MongoDB
• Understanding for Content Delivery Networks like Akamai, Firewalls and Load Balancers
• Middleware exposure including NDM configuration experience, SFTP knowledge and MQ configuration knowledge
• Experience with monitoring tools ITRS Geneos monitoring tool, Kibana, AppDynamics and Splunk Tool Sets
• Experience with scheduling jobs using Autosys tool
• Experience with Scrum methodologies and JIRA

Requirements

• 7-11 years experience in an Application Support role
• Experience in Oracle Flexcube with good knowledge of Core Account Batches and Interfaces
• Experience or knowledge of messaging tools such as Kafka, EMS, Fuse, Talend administration
• Experience in troubleshooting and setting up new configurations in NDM, MQ, FTP, Kafka, SFTP file transmission
• Good understanding and hands-on experience with JIRA and Confluence
• Good understanding of ITRS Monitoring, Kibana, AppDynamics, Splunk
• Good experience with job scheduling tools like Autosys
• Working experience in Oracle Database, including restores, backups, and performance tuning
• Good understanding of DevOps practices, specifically Jenkins or UCS-uDeploy tool
• Strong communication skills and ability to work as a team player