Application Support Engineer

$140,000 - $190,000/Yr

Skylo Technologies - Mountain View, CA

Full-time - Mid Level

Mountain View, CA

About the position

Skylo is seeking a Cloud Application Engineer to join our network engineering team. This role involves implementing and supporting a satellite-terrestrial hybrid cloud-based network software infrastructure, enabling customers to onboard and manage their connected devices through a cloud platform that analyzes and visualizes data. The position offers a unique opportunity to make a significant impact in an early-stage startup focused on a rapidly growing market segment.

Responsibilities

• Install, maintain, and support all aspects of our Cloud based applications across all environments in our production network
• Ensure the application and underlying infrastructure is highly available for our customers and internal developers
• Continuously optimize the infrastructure from a redundancy and cost perspective
• Implement continuous delivery systems to enable simpler, faster, automated and more robust build and release processes
• Run the network design, documentation, capacity planning, costing and resource optimization for various high availability cloud based applications

Requirements

• 5+ years of Systems Engineering/SRE experience in deploying and managing large, GCP based environments focusing on automation
• Experience in GCP cloud redundancy and cloud optimization
• Sound knowledge of cloud tech (DBA, queuing, caching, monitoring)
• Experience maintaining a high availability application based platform (such as e-commerce)
• Good understanding in load balancer (like KB clusters), DNS
• Tech stack: SQL or no-SQL DB, Redis, messaging brokers (like Kafka, Pub Sub), MQTT
• Strong programming/scripting experience in either Bash, Python on a Unix/Linux platform
• A high degree of organization and be very detail-oriented
• Excellent leadership, verbal, and written communication skills
• Basic application troubleshooting (lookup logs, CPU, service health, Pods connections) and reconfiguration
• DevOps skills like Jenkins, GIT, ArgoCD, monitoring like Grafana and Prometheus
• Good experience with Database administration is a plus

Nice-to-haves

• Strong Computer Science foundation (algorithms, data structures, design patterns)
• Expertise in Linux systems, VPN, network security, cloud-native infrastructure (public/private clouds)
• Hands-on experience with AWS, GCP (VPC, EC2, S3, Route53, IAM, GKE, etc.), and cloud automation (Terraform, Ansible)
• Proficiency in DevOps tools, SaaS, virtualization (VMware, Docker, Kubernetes), and CI/CD (Jenkins)
• Experience in capacity planning, cost/resource optimization, and cloud security
• Strong troubleshooting, documentation, and production monitoring skills
• Familiarity with C-RAN/V-RAN implementations and multi-cloud RDMS/Redis management

Benefits

• Competitive compensation packages including a stock option based equity program
• Comprehensive benefits including medical, dental, vision, retirement plan
• Monthly allowances for wellness and education reimbursement
• A generous time off policy, holidays, and the opportunity to temporarily work abroad
• Access to world-class team and talent across tech domains: software, hardware, chipsets, telecom, satellite and network virtualization