BNY Mellon - Pittsburgh, PA
posted about 2 months ago
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system, we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We're seeking a future team member for the role of Application Support Engineer to join our Production Support team. This role is in Pittsburgh, PA - HYBRID. In this role, you'll make an impact by ensuring operational stability of the platforms in the production environment, bringing new automation procedures to improve the velocity and quality of engineering efforts, and managing configuration management tools. You will also be responsible for software builds and release management, translating development team requirements into application/system configuration, and managing defects while participating in the software change control board. As a Support Engineer, you will utilize your systems and networking knowledge to isolate and fix application problems, continuously manage performance, and work closely with internal stakeholders, development architects/managers, and developers across locations to ensure timely delivery. You will build quality frameworks to provide feedback loops to developers for easier and improved contributions, and manage vulnerabilities including patching systems and implementing security controls.