Application Support Engineer

About the position

TopTech Talent is looking for a highly adaptable Application Support Engineer to join our client’s team in Columbus, OH. This is a hands-on, onsite opportunity to support critical enterprise applications across multiple platforms, including Linux, Windows, and Unix, while working with modern technologies such as Kafka, AWS, JBoss, and Apache. You’ll play a key role in application support, monitoring, deployment automation, and incident resolution — all while collaborating with technical teams and business stakeholders. Excellent communication and decision-making skills are crucial in this client-facing role.

Responsibilities

• Support critical enterprise applications across multiple platforms including Linux, Windows, and Unix.
• Monitor application performance and resolve incidents.
• Automate deployment processes and post-deployment activities.
• Collaborate with technical teams and business stakeholders.

Requirements

• Experience supporting applications on Linux, Unix, and Windows environments.
• Knowledge of J2EE platforms, including JBoss, Apache, Tomcat, and Kafka.
• Hands-on experience with Splunk and at least one monitoring tool: Datadog, Dynatrace, etc.
• Understanding of code deployment and post-deployment automation.
• Familiarity with ticketing systems such as ServiceNow (SNOW).
• Proficiency in scripting languages: Bash, Shell, or Python.
• Exposure to AWS or any cloud platform.
• Awareness of containerized environments (e.g., Docker).

Nice-to-haves

• Exposure to or experience with Site Reliability Engineering (SRE) or DevOps practices.
• Hands-on knowledge of Kubernetes.
• Advanced familiarity with AWS services.