APPLICATION SYSTEM ANALYST II - AMBULATORY PRODUCT DEVELOPMENT

University of Maryland - Columbia, MD

Full-time

Columbia, MD

Educational Services

About the position

The Application System Analyst II for Ambulatory Product Development plays a crucial role in the analysis, design, development, testing, and support of assigned applications within the University of Maryland Medical System (UMMS). This position is responsible for overseeing the day-to-day tracking and follow-up on operational issues and questions, ensuring that applications function smoothly and efficiently. The analyst will participate in applications analysis and impact analysis for new or modified applications and processes, providing insights that help guide decision-making and implementation strategies. In addition to technical responsibilities, the analyst will provide advanced application support and guidance to end users, acting as a point of contact for application-related problems. This includes assessing issues, identifying resolutions, and offering technical guidance to less experienced personnel. The role also involves developing testing scripts and participating in testing phases to ensure that applications meet the required standards and functionality. Documentation is a key aspect of this position, as the analyst will prepare various types of written documentation, including application documentation, analytical reports, functional specifications, and training manuals. This comprehensive approach ensures that all stakeholders have access to the necessary information to understand and utilize the applications effectively. The analyst will also make recommendations regarding development and support initiatives, providing alternatives and insights based on their expertise and experience.

Responsibilities

• Perform complex analysis, design, development, testing, and support services for assigned applications.
• Oversee day-to-day tracking and follow-up on issues and questions related to daily operations.
• Participate in and oversee applications analysis and impact analysis of new or different applications, processes, or changes.
• Provide advanced application support and guidance to end users and technical guidance to less experienced personnel.
• Serve as a point of contact for application problems, assessing issues and identifying resolutions.
• Develop testing scripts and participate in testing phases.
• Prepare written documentation including application documentation, analytical reports, functional specifications, and training manuals.
• Make recommendations and provide alternatives regarding various development and support initiatives.

Requirements

• Bachelor's Degree in a health, science, or business field, or equivalent professional experience required.
• Three years of progressively responsible experience in information applications, including one year performing programming or applications analysis or equivalent, such as business analysis, is required.
• Experience as a provider, clinician, or ancillary services in the implementation of a system as a subject matter expert or super user may be substituted.
• Experience working in a healthcare environment is preferred.
• Demonstrates competence in analysis and problem-solving principles with an emphasis on user relations, data gathering techniques, and management information applications.
• Demonstrates ability to develop technical specifications for all aspects of applications, and familiarity with problem analysis, hardware/software configurations, and application integration.