Application Systems Analyst Programmer Senior

Mountwest Community and Technical College • Huntington, WV

373d • $52,337 - $68,104

About The Position

We are seeking a skilled Application Systems Analyst Programmer to join our dynamic team. The ideal candidate will possess a blend of analytical and programming expertise, with a focus on maintaining and optimizing system functionalities. Primary responsibilities will include technical and functional support for our ERP & CRM systems. Additionally, this position will oversee server-related tasks involving operational processes to ensure the smooth functionality of all college data interfaces.

Requirements

• Education: Bachelor's degree in Computer Information Systems, Management Information Systems, Computer Science, or closely related field.
• Minimum of 3+ years working experience in IT system support and/or database management
• Proficiency with PL/SQL, SQL*Plus, Microsoft Powershell, and Linux Shell.
• Experience with relational database design.
• Experience with Microsoft Active Directory.
• Advanced knowledge and experience in Unix/Linux OS environment, as well as Windows OS environment.
• Experience preparing technical documentation.
• Strong analytical, critical thinking, and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to collaborate with diverse stakeholders & across various levels of the college community (staff, faculty, students, administrators, vendors).
• Able to multi-task yet maintain close attention to detail and timeliness of work production.
• Knowledge of data security standards and compliance requirements in higher education.
• Knowledge of FERPA and state laws concerning student privacy and data security.

Nice To Haves

• 2-3 years of prior technical or functional experience with Ellucian Banner or similar ERP system.
• Higher education experience.
• Experience working in a customer service orientated field.

Responsibilities

• Technical & functional lead for Ellucian Banner ERP and related 3rd party products or systems. Includes configuration, support, upgrades, & migrations for CRM Recruit, CRM Advise, DegreeWorks, Banner Document Management, Blackboard, etc.
• Troubleshoot and resolve technical issues related to Banner ERP, as well as assisting staff and faculty with Banner-related issues.
• Serves as the technical implementation lead and support for existing or new 3rd party software, applications, interfaces, and integrations.
• Assess the business process needs of end users and develop strategies, systems, or processes to meet identified needs.
• Maintain and update existing programs, code, and systems. Includes debugging code, recommending system software modifications and changes to hardware configurations.
• Manage API connections and middleware to enable seamless data flow across systems.
• Maintains and develops Linux/Unix shell scripts and SQL/PL SQL code to support automated system processes or file creation. Includes creation, execution, and monitoring of crontab jobs.
• Identify and resolve server-related issues promptly to minimize downtime and ensure uninterrupted service delivery. Collaborate with system administrators to diagnose and address hardware, software, and network problems.
• Assist the IT team with project planning, integration automation and task management.
• Create & maintain thorough system and process documentation for applications, systems, & interfaces.
• Serve as the co-chair of the Banner Power Users Committee. Objectives include promoting shared data governance, security, and data integrity.
• Other duties as assigned

What This Job Offers

• Education Level: Bachelor's degree