Goldmark Property Management - Fargo, ND
posted 4 months ago
Join our Premier Property Management Team at Goldmark, where we strive to create a better living for our customers and communities. As an Application Systems Analyst, you will play a crucial role in assisting our Application & Database Administrator in managing our enterprise applications, particularly Yardi. This position is designed for individuals who are passionate about delivering exceptional customer service and quality, which are the hallmarks of the Goldmark experience. You will be responsible for providing end-user support to all team members, which includes troubleshooting issues, generating accurate queries, and building reports that support our business operations. In this role, you will utilize your SQL skills to assist in efficient data fixes, develop impactful reports, and create workflows that drive operational efficiency. You will be expected to provide IT applications support to end users by prioritizing and managing support requests through our Zendesk ticketing system, Teams, or phone. Collaboration with the Application & Database Administrator will be essential as you review issues and implement necessary configuration or process changes. You will ensure that all requests are resolved in compliance with standard operating procedures and role-based security permissions. Additionally, you will assist with special projects aimed at building and maintaining long-term relationships with residents, while also ensuring compliance with Fair Housing and EPA laws and regulations. This position offers the flexibility to work remotely from locations such as Fargo, Minneapolis, or Omaha, and includes a generous rent discount for team members. We believe in fostering personal growth and development, and you will be encouraged to create goals and processes that contribute to your success. If you are looking for a role where you can make a difference and be part of a team that values leadership at every level, this is the opportunity for you.