Goldmark Property Management - Omaha, NE
posted 4 months ago
Join our Premier Property Management Team at Goldmark, where we are dedicated to creating a better living for our customers and communities. As an Application Systems Analyst, you will play a crucial role in assisting our Application & Database Administrator in managing our enterprise applications, particularly Yardi. This position is designed for individuals who are passionate about delivering exceptional customer service and quality, which are the hallmarks of the Goldmark experience. You will be responsible for providing end-user support to all team members, which includes troubleshooting issues, generating accurate queries, and building reports that support our business operations. In this role, you will utilize your SQL skills to assist in efficient data fixes, develop impactful reports, and create workflows that drive operational efficiency. You will provide IT applications support to end users by prioritizing and managing support requests through our Zendesk ticketing system, Teams, or phone, ensuring that issues are handled in a timely and efficient manner. Collaboration with the Application & Database Administrator will be key as you review issues and implement necessary configuration or process changes. You will also assist with special projects aimed at building and maintaining long-term relationships with our residents, ensuring compliance with Fair Housing and EPA laws, and applying critical thinking to bridge the gap between business needs and technical solutions. At Goldmark, we believe that everyone is a leader, and we encourage you to create goals, processes, and habits that will contribute to your personal growth and development. This position offers the flexibility to work remotely from locations such as Fargo, Minneapolis, or Omaha, and includes a generous rent discount for team members. Starting pay is $28 per hour, with potential for more based on experience. If you are looking for a role where you can make a difference and contribute to a positive living experience for our residents, we invite you to apply and join our team!