Dartmouth Health - Lebanon, PA

posted 4 days ago

Full-time - Entry Level
Lebanon, PA
Ambulatory Health Care Services

About the position

The Application Systems Engineer is responsible for the daily management and maintenance of all Cardiology systems and third-party applications across all Dartmouth Health enterprise locations. This role plays a critical part in the development, implementation, and integration of software applications and systems, contributing to project success by designing efficient solutions, ensuring system performance, and providing technical support to stakeholders.

Responsibilities

  • Collaborate with DH IS teams and vendors to gather and analyze requirements for software applications and systems.
  • Design, develop and configure software solutions to meet customer needs.
  • Implement and test commercial (off-the-shelf) and custom developed software applications and systems, ensuring they meet performance, quality and IS Security standards.
  • Maintain and support all DH Cardiology applications and systems including problem investigation, issue resolution and performing system updates/upgrades.
  • Provide technical support to stakeholders, assisting with system integration and troubleshooting.
  • Assist in the creation of technical documentation, including user manuals and guides.
  • Participate in the evaluation and selection of third-party software components, tools and technologies.
  • Collaborate with project team members to ensure timely and successful project delivery.
  • Provide training and guidance to other team members on software applications and systems.
  • Manage single-person or small group projects as assigned, using proscribed workflows from inception through completion, with minimum supervisor oversight.
  • Participate in presentations in small and medium group settings (informal presentations).
  • Communicate the status of open requests, problems, or issues to all involved parties.
  • Provide analysis functions in support of process improvement projects.
  • Perform work locally, remotely, via telephone, e-mail, and in-person at all Dartmouth Health locations as necessary.
  • Perform all other duties as assigned.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related field OR a minimum of two (2) years of relevant experience.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.
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