Applications Engineer Manager

$130,000 - $140,000/Yr

Api Heat Transfer - Buffalo, NY

Full-time - Manager

Buffalo, NY

Machinery Manufacturing

About the position

The Applications Engineering Manager at API Heat Transfer is responsible for leading the Applications Engineering department, ensuring optimal use of resources while delivering an exceptional customer experience. This role involves managing a team, overseeing the sales process from inquiry to order execution, and driving productivity improvements through collaboration with various internal and external stakeholders.

Responsibilities

• Direct and coordinate Applications Engineering activities to ensure robust customer experience.
• Coach and develop the Applications Engineering team, providing guidance and leadership.
• Collaborate with Sales, Project and Product Managers, Design Engineering, Supply Chain, and Operations to complete projects successfully.
• Manage the department budget and ensure development within defined parameters.
• Develop measurements, processes, and tools for continuous improvement to enhance department productivity.
• Work collaboratively with customers across various markets including Process & Industrial, Food & Beverage, and HVAC.
• Utilize API software and vendor material quotes for cost estimating and market pricing.
• Generate cost estimates and quotations, facilitating the award of new business.
• Review purchase orders and resolve discrepancies to ensure accurate order processing.
• Utilize the ERP system for order processing and meet department objectives and KPIs.

Requirements

• Bachelor's degree in Mechanical, Industrial, or Chemical Engineering.
• At least 3 years of experience in Applications Engineering Management in a manufacturing environment.
• Strong self-starter with a customer-focused leadership style.
• Analytical and solution-focused with experience in performance improvement tools.
• Familiarity with the Heat Exchanger Industry is preferred.

Benefits

• Full health & welfare benefits
• 401(k)
• Paid Time Off (PTO)
• Developmental opportunities