Applications Engineer

JBT - Middletown, OH

Full-time - Mid Level

Middletown, OH

Merchant Wholesalers, Durable Goods

About the position

The Applications Engineer role at JBT involves providing technical expertise and support to the sales team and customers, ensuring that individual customer requirements are met. This position focuses on understanding customer needs, translating them into product requirements, and delivering technical presentations and demonstrations. The engineer will also support account managers in the sales process by responding to technical queries and coordinating with various teams to meet project timelines and specifications.

Responsibilities

• Identify and communicate the customer value of JBT products to customers and sales teams.
• Ensure customer requirements are fully understood and accurately translated into product requirements.
• Develop and maintain deep technical knowledge of JBT products and their relationship to other product lines.
• Train account managers on new products and features.
• Prepare and deliver technical presentations and demonstrations to customers.
• Support Account Manager and Business Development Manager in responding to technical queries.
• Run tests with customers and estimate additional costs for complex quotes.
• Coordinate with Sales, Engineering, and Manufacturing teams to meet customer expectations.
• Conduct site visits with account managers for equipment layout creation and quote completion.

Requirements

• 5+ years experience in technical sales support role, engineering, or related field.
• Experience in food processing or industrial goods manufacturing industries.
• Degree in relevant discipline (e.g., engineering, business).
• Comprehensive understanding of the technical aspects of JBT products and their applications.
• Expert knowledge of the industry's technical standards and regulations.
• Deep understanding of customer product requirements.
• Innovation-driven mentality with strong motivation to meet customer expectations.
• Ability to think strategically and holistically.