Applications Engineer

DXP Enterprises - Anaheim, CA

Full-time - Entry Level

Remote - Anaheim, CA

Merchant Wholesalers, Durable Goods

About the position

The Applications Engineer at DXP is responsible for providing customer service, sales, and technical support to both the sales force and customers. This remote position allows for flexibility in location while focusing on learning various pump technologies and applying engineering skills to solve customer problems across multiple markets such as Oil & Gas, Water Treatment, and Power. The role emphasizes effective communication, problem-solving, and collaboration with internal teams and customers to ensure successful application of products and services.

Responsibilities

• Provide customer service, sales, & technical support to sales force & customers
• Promote & encourage 'Profit Management' to ensure a profitable future for the company
• Work closely with sales, fabrication & vendors to facilitate the sales effort & meet customer requirements
• Prepare proposals using vendor software, sales catalogs & cost estimates according to technical and performance requirements
• Take incoming calls, emails and faxes from customers and discuss equipment applications, design and configuration of fluid handling systems
• Make equipment recommendations and prepare quotations
• Assist with the follow-up of all quotes.

Requirements

• A 4 year degree preferably in engineering, other 4 year degrees are acceptable
• The ability to talk and connect with people in person and over the phone
• The drive to solve the customer's problems and fulfill their needs
• Computer literate
• Organized and detail oriented
• Excellent oral and written communication skills
• Good analytical and problem solving skills
• Self starter with the ability to work productively with minimal supervision
• Acceptable driving record required according to company guidelines

Benefits

• Medical
• Dental
• Vision
• Flexible Spending
• 401(k)
• Paid holidays
• Life and Disability Insurance
• Additional supplemental products