Applications Engineer

$63,000 - $94,400/Yr

Itt Industries - Placentia, CA

Full-time - Mid Level

Placentia, CA

5,001-10,000 employees

Machinery Manufacturing

About the position

The position at ITT Goulds Pumps involves providing daily support for the direct sales force, focusing on applications, proposal work, and order processing/management. The role is crucial for reviewing customer specifications, making pump selections, preparing proposals, and providing technical support to customers. It also includes interfacing with vendors, processing orders, and expediting to ensure customer satisfaction. This position can be based in either Placentia, California, or Colfax, North Carolina.

Responsibilities

• Review customer specifications and prepare comprehensive professional proposals.
• Use in-house created software to select optimal pumps, generate scope of supply, and submit orders.
• Handle customer telephone inquiries.
• Interface with outside vendors to solicit quotes for equipment.
• Effectively process orders and manage any issues that arise.
• Act as a liaison between operations and the customer.
• Participate in sales calls with the Sales Engineer as part of development.
• Provide technical support to customers.
• Participate in pre-award meetings as required.
• Develop effective rapport with customer contacts.

Requirements

• BS Degree in Engineering, Industrial Distribution, or similar
• 5+ years experience in rotating equipment, ideally pumps
• Excellent communication skills
• Strong attention to detail
• PC skills
• Experience working with outside Sales team
• Self-starter with a positive attitude
• Highly organized with ability to handle multiple projects with quick turnaround requirements.

Benefits

• Health insurance
• 401(k)
• Short and long-term disability
• Paid time off
• Growth and developmental opportunities
• Incentive compensation programs