Vaco - Oakland Park, FL
posted 2 months ago
Vaco is seeking an Applications Engineer to join our team in Oakland Park, FL. This role is pivotal in leading the creation and release of high-quality end-user and service documentation, while also providing essential support to Customer Service by ensuring successful product installations and resolving technical issues. The Applications Engineer will excel in all dimensions of technical and applications support and service for our customers, which includes installation, commissioning, and servicing of systems at customer facilities. This position requires effective training for end users, service/support staff, and customers, ensuring they are well-equipped to utilize our products effectively. The Applications Engineer will be responsible for onsite evaluations, installations, and repairs of current products and/or R&D field prototypes. This includes drafting and detailing for all application projects as needed, assisting in the preparation of engineering reports, letters, or memos to customers, and working closely with Customer Service to address customer questions and requests thoroughly and responsively. The role demands the ability to respond to emergencies on a 24/7 basis, 365 days a year, ensuring that customer needs are met promptly. In addition, the Applications Engineer will lead vehicle retrofit projects by reviewing and evaluating bid specifications, preparing recommendations, requirements, parts lists, and layouts using available information. This role also supports engineering with effective continuous improvement and evolution of existing products, creating, modifying, and reviewing technical drawings and specifications to ensure adherence to established standards. The engineer will assist with design reviews for existing and new products, specifications, and testing requirements, while developing consistent high-quality product documentation across the organization’s portfolio of products. Furthermore, the Applications Engineer will support the Product Development team to realize successful new product designs by researching and monitoring the market environment, new technologies, materials, and industry developments to identify potential new opportunities. Staying at the forefront of emerging industry practices is crucial, as is evaluating, recommending, and implementing continuous improvement ideas, methods, and processes. The role may also involve performing other duties according to business needs and as assigned.