Corelis - Cerritos, CA

posted 16 days ago

Full-time - Entry Level
Cerritos, CA
Machinery Manufacturing

About the position

The Applications Engineer at Corelis Inc. is responsible for providing customer-facing technical support, both pre-sales and post-sales, for high-performance JTAG-based tools and embedded test tools. This role involves direct interaction with customers to resolve technical issues, develop test procedures, and collaborate with sales and engineering teams to recommend product solutions. The position requires strong technical knowledge and communication skills to effectively demonstrate product capabilities and support customer needs.

Responsibilities

  • Provide customer-facing technical support via telephone and email for pre-sales and post-sales inquiries.
  • Research, diagnose, troubleshoot, and resolve customer issues promptly.
  • Develop test procedures for customer systems using Corelis products.
  • Provide technical support on product function, specifications, and applications, demonstrating professional presentation skills.
  • Collaborate with sales and engineering teams to understand client requirements and recommend product solutions.
  • Communicate feedback from clients to internal teams to resolve issues and drive product enhancements.
  • Conduct product demonstrations and presentations to showcase the capabilities of Corelis solutions.

Requirements

  • Bachelor of Science in Electrical Engineering, Computer Engineering, or related field of study.
  • 2+ years of customer-facing experience.
  • Ability to handle ITAR-related materials; must be a US Person.
  • Exceptional ability to multi-task in a fast-paced technical environment.
  • Strong technical writing and verbal communication skills.
  • Experience and ability to read electrical schematics.

Nice-to-haves

  • Experience with test execution tools and developing test plans for JTAG tests or in-system programming.
  • Familiarity with programmable parts such as flash memories, CPLDs, and FPGAs.
  • Knowledge of Boundary-Scan (IEEE 1149.1 JTAG) technology.
  • Hands-on electronics test engineering and digital design experience.
  • Experience in troubleshooting and repair.
  • Experience in industries such as aerospace and defense, transportation, semiconductor, or test and process automation.

Benefits

  • Comprehensive medical, vision, and dental coverage.
  • 401(k) retirement plan with company match.
  • Long-term disability insurance.
  • Life insurance.
  • Accrual of paid vacation and paid sick time.
  • Eligibility for 10 paid holidays per year.
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