GPAC - Madison, WI
posted 3 months ago
The Applications Engineer position is a critical role within a leading manufacturer of precision CNC manufacturing cutting tools, known for its high-quality products and global operations. This role requires an experienced professional who is willing to travel 40-60% of the time to engage with customers, install equipment, and maintain strong relationships. The company has been a prominent player in the industry for over 40 years, producing top-of-the-line CNC machines and 5-axis tools, and is recognized for its resilience in the face of economic challenges. The culture within the company promotes career growth and offers a supportive environment for its employees. As an Applications Engineer, you will be responsible for delivering tailored consultations to customers, providing technical support both in-person and over the phone, and participating in trade shows. You will also design and fabricate fixtures for demonstrations and test cuts, troubleshoot complex manufacturing processes, and conduct time studies to ensure optimal processing of customer parts. The role involves generating CNC programs, setting up CNC machines, and inspecting finished parts for quality and accuracy. You will work closely with internal technical staff and external customers to ensure that all requirements are met and that the highest standards of service are maintained. This position not only requires technical expertise but also strong communication skills to foster long-term relationships with clients. You will be expected to participate in training activities and collaborate with senior colleagues to enhance your skills and knowledge in the field.