Applications/Systems Analyst, Pharmacy Applications

UMass Memorial Health - Worcester, MA

Full-time - Entry Level

Worcester, MA

10,001+ employees

Ambulatory Health Care Services

About the position

The Applications/Systems Analyst for Pharmacy Applications at UMass Memorial Health is a pivotal role that focuses on enhancing the efficiency and effectiveness of clinical and business information systems within the healthcare environment. This position is designed for individuals who are passionate about leveraging technology to improve patient care and operational processes. The analyst will be responsible for reviewing assigned portions of business or clinical operations to identify the information system needs of clients. This involves defining processes, problems, and requirements, as well as performing cost/benefit analyses to ensure that the solutions provided are both effective and efficient. In this role, the analyst will develop detailed specifications that define the functional and reporting requirements necessary for the information systems. They will assist in studies that evaluate the impact of major systems conversions and will keep clients informed about the practical implications of changes to information systems. The analyst will recommend appropriate means for delivering necessary applications software, whether through the selection and implementation of existing products or through the development of custom applications software. The position also requires the analyst to write programs and code using various programming languages to meet defined specifications. They will design screen layouts, participate in the design specification, analysis, development, and testing of reports, and install standard applications software products on clients' personal computers and networked systems. Testing installed programs to ensure proper performance and providing ongoing support to clients are also key responsibilities. The analyst will serve as a liaison between clients, vendors, and other information systems staff, ensuring that client needs are met effectively. Additionally, they will provide training and guidance to clients and less experienced members of the information systems staff, fostering self-sufficiency and optimizing system utilization.

Responsibilities

• Review assigned portions of business or clinical operations and identify clients' information system needs.
• Define processes, problems, and requirements.
• Perform cost/benefit analyses.
• Develop detailed specifications defining functional and reporting requirements of necessary information systems.
• Assist in studies of the impact of major systems conversions.
• Apprise clients of practical implications of information systems changes and available alternatives.
• Recommend appropriate means for delivering necessary applications software.
• Develop and/or modify custom applications software.
• Write programs/code using various programming languages to meet defined specifications.
• Design screen layouts and participate in the design specification, analysis, development, and testing of reports.
• Install standard applications software products in clients' personal computers and host networked computers.
• Test installed programs to ensure proper performance at clients' site.
• Perform systems tests, debug software, and ensure that test requirements are met.
• Assist in writing users' instructions and portions of users manuals.
• Provide ongoing and follow-up support to clients for assigned projects.
• Serve as a liaison between clients, vendors, and other I.S. staff.
• Provide individual coaching and training to foster clients' self-sufficiency and optimize system utilization.
• Participate with I.S. Training staff for the delivery of courses and workshops.
• Provide guidance and training to less experienced members of I.S. staff.

Requirements

• Bachelor's degree in Computer Science or equivalent required.
• 0-5 years of relevant experience required.
• Ability to work off hours and participate in on-call rotation.

Benefits

• Signing bonus may be available, eligibility confirmed during the interview process.