Appointment Scheduler - Outpatient Pediatric ENT (FT/Days)

Mcbride Orthopedic Hospital - Oklahoma City, OK

Full-time

Oklahoma City, OK

Ambulatory Health Care Services

About the position

The Appointment Scheduler for Outpatient Pediatric ENT is responsible for providing essential administrative support to physicians and nurses. This role involves scheduling patient appointments, communicating with various stakeholders including patients, staff, and insurance companies, and resolving any issues that arise during the scheduling process. The position is crucial for ensuring smooth operations within the healthcare facility.

Responsibilities

• Schedule patient appointments in the scheduling system.
• Communicate with patients, staff, insurance companies, and other physician offices during the scheduling process.
• Resolve problems related to the scheduling process.
• Provide administrative support to physicians and nurses according to established policies and procedures.

Requirements

• High School diploma or GED.
• Two years of related experience and/or training, or an equivalent combination of education and experience.
• Intermediate computer skills in Microsoft Office and other database systems.
• Ability to read, write, and comprehend documents and policy/procedure manuals.
• Ability to write correspondence and effectively present information in one-on-one and group situations.
• Ability to apply common sense understanding to carry out detailed instructions and deal with problems involving concrete variables.