Appointment Setter Telemarketer

Bath Concepts Independent Dealers • Fort Lauderdale, FL

306d • $480 - $700

About The Position

Factory Direct Renovations Group, the number one growing Home Improvement Company, is seeking Appointment Setters in our Broward County, Florida market. Customer service experience is a must, as you will be interacting with clients on the phones discussing our products and securing sales leads and appointments for our team. This is a fast-growing home improvement company with lots of opportunities to grow.

Requirements

• Customer service experience
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Proficiency in relevant computer applications

Nice To Haves

• Product knowledge (Training provided)
• Computers, CRM skills and excellent customer service skills
• Quick Learning and Follow-up skills

Responsibilities

• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners’ information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
• Set appointments and schedule leads for our Outside Sales Reps
• Handle customer inquiries both telephonically and by email
• Research required information using available resources
• Provide customers with product and service information
• Update existing customer information
• Follow up customer calls where necessary
• Document all call information according to standard operating procedures
• Complete call logs

Benefits

• Industry best training
• Ongoing Support
• Advancement Opportunities
• The average appointment setter can make between $480.00 to $700.00+ weekly with hourly and commission

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed