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Universal Toyota, a prominent large volume dealer located in San Antonio, is seeking full-time business development agents to join our team. This role focuses on sales appointment setting, where candidates will engage with customers both online and over the phone, primarily aiming to set appointments for vehicle sales. The position is integral to driving customer traffic and enhancing overall customer service, ensuring that every guest interaction is met with a commitment to 100% satisfaction. As a business development agent, you will handle all guest inquiries, receiving inbound calls related to new and pre-owned vehicles. Your goal will be to establish firm appointment dates and times with prospects, projecting a friendly and helpful demeanor throughout the process. You will work closely with other Sales BDC Representatives in a collaborative team environment, facilitating timely follow-ups on internet leads as directed by management. Participation in departmental and dealership meetings will also be part of your responsibilities, along with any other duties assigned by management. This position offers excellent opportunities for advancement, growth, and professional development within the automotive industry. Candidates will benefit from a supportive work environment that encourages learning and skill enhancement, making it an ideal role for those looking to start or further their career in sales and customer service.