Apprentice Cybersecurity Account Manager

Agency - New York, NY

Full-time - Entry Level

New York, NY

About the position

As an Apprentice Cybersecurity Account Manager at Agency, you will play a vital role in connecting technology with customers and internal business operations. This entry-level apprenticeship is designed for motivated individuals eager to learn and grow within the cybersecurity field. Over the course of one year, you will receive training and support to develop skills in customer service, account management, and project support, ultimately leading to a salaried junior role as an Account Manager.

Responsibilities

• Assist Senior Team Members by working under their guidance and gaining exposure to a high-growth cybersecurity team.
• Provide exceptional customer service to clients.
• Offer account management support to business clients and key contacts.
• Support projects and act as a liaison between teams.
• Learn about cybersecurity and gain industry-leading certifications.

Requirements

• A bachelor's degree in business administration, information technology, or a related field, or 4 years of equivalent work experience in business operations or client-facing customer service.
• Excellent written communication skills.
• Eagerness to work and adapt in a fast-paced environment.

Nice-to-haves

• Past internships or experience in technology or software companies.

Benefits

• Paid apprenticeship role with potential for a salaried position after one year.