Apprentice General Manager

Chipotle - Shawnee, KS

Full-time - Mid Level

Shawnee, KS

Food Services and Drinking Places

About the position

The position involves leading the restaurant team in day-to-day operations at Chipotle, ensuring adherence to company policies and procedures while fostering a positive work environment. The role includes acting as the General Manager in their absence, training and developing staff, managing schedules, and maintaining high standards of food quality and customer service.

Responsibilities

• Leading the restaurant team in successful day-to-day operations by example and as a role model of Chipotle's values and culture.
• Acting as General Manager when the General Manager is not present in the restaurant.
• Training and developing the restaurant team, especially Kitchen and Service Managers.
• Ensuring that employees are paid properly, receive appropriate benefits, and are prepared for additional career opportunities.
• Identifying talent, interviewing, and hiring new Crew members.
• Participating in personnel decisions regarding the restaurant team, including transfers and terminations.
• Writing schedules that meet the needs of the business to deliver a great customer experience while maintaining financial responsibility.
• Assisting the General Manager in performing administrative duties including payroll, inventory, food ordering, and proper cash handling.
• Successfully communicating company changes and focus to the team.
• Building sales and managing the restaurant budget.
• Maintaining a clean restaurant with excellent quality food and customer service.
• Maintaining cleaning and sanitation standards within the restaurant.
• Assisting with local store marketing opportunities.
• Ensuring that safety and security standards are emphasized and adhered to, and that employees are trained in appropriate responses to unsafe situations.

Requirements

• Ability to develop positive working relationships with all restaurant personnel.
• Clear communication skills and attentive listening to guests and employees.
• Ability to speak, write, read, and understand the primary language(s) of the work location.
• Ability to adapt and succeed in a fast-paced environment.
• Previous supervisory role in the restaurant industry.
• Exceptional customer service skills.
• Ability to lead and develop people.
• Experience as a Chipotle Service Manager.
• A.A. or B.A./B.S in a related field or equivalent in education and experience.
• Knowledge of and ability to use a PC and Microsoft Office Suite.