APPRENTICE GENERAL MANAGER

Chipotle - Shawnee, KS

Full-time - Mid Level

Shawnee, KS

Food Services and Drinking Places

About the position

At Chipotle, we believe that food served fast does not have to be a typical fast-food experience. We are on a mission to change the face of fast food, starting conversations and directly supporting efforts to shift the future of farming and food. As a leader in our restaurant, you will play a crucial role in our day-to-day operations, embodying the standards and behaviors that reflect Chipotle's values and culture. You will act as the General Manager in their absence, ensuring that our team is trained, developed, and prepared for future opportunities. Your responsibilities will include managing the restaurant budget, maintaining high standards of cleanliness and food quality, and ensuring that safety and security protocols are followed. You will also be involved in local store marketing efforts and will communicate company changes to the team effectively. This position is not just about managing operations; it's about fostering a positive work environment and building strong relationships with both employees and guests. We are looking for someone who can thrive in a fast-paced environment and has a passion for exceptional customer service. If you have experience in the restaurant industry and are ready to lead a team dedicated to making better food accessible to everyone, we want to hear from you.

Responsibilities

• Leading the restaurant team in successful day-to-day operations by example and being a role model of the standards and behaviors consistent with Chipotle's values and culture.
• Acting as General Manager when General Manager is not present in the restaurant.
• Training and developing the restaurant team, especially Kitchen and Service Managers.
• Ensuring that employees are paid properly, receive appropriate benefits, and are prepared for additional career opportunities.
• Identifying talent, interviewing, and hiring new Crew members.
• Participating in personnel decisions regarding the restaurant team, including transfers and terminations.
• Writing schedules that meet the needs of the business to deliver a great customer experience while maintaining financial responsibility.
• Assisting the General Manager in performing administrative duties including payroll, inventory, food ordering, and proper cash handling.
• Successfully communicating company changes and focus to the team.
• Building sales and managing the restaurant budget.
• Maintaining a clean restaurant with excellent quality food and customer service.
• Maintaining cleaning and sanitation standards within the restaurant.
• Assisting with local store marketing opportunities.
• Ensuring that safety and security standards are emphasized and adhered to, and that employees are trained in appropriate responses to unsafe situations.

Requirements

• Ability to develop positive working relationships with all restaurant personnel.
• Clear communication skills and attentive listening to guests and employees.
• Ability to speak, write, read, and understand the primary language(s) of the work location.
• Adaptability and success in a fast-paced environment.
• Previous supervisory role in the restaurant industry.
• Exceptional customer service skills.
• Ability to lead and develop people.
• Experience as a Chipotle Service Manager.
• A.A. or B.A./B.S in a related field or equivalent in education and experience.
• Knowledge of and ability to use a PC and Microsoft Office Suite.