Apprentice Service Technician

Securitas - Miami, FL

Full-time - Entry Level

Miami, FL

10,001+ employees

Administrative and Support Services

About the position

The Apprentice Service Technician role at Securitas Technology is designed for individuals looking to start their career in the security industry. This one-year program combines hands-on experience, virtual training, and mentorship, providing apprentices with practical skills in low-voltage electronic security systems. Upon successful completion, apprentices will be promoted to technician level, with opportunities for further growth within the company.

Responsibilities

• Perform preventative maintenance on intrusion, video, access control, fire, and integrated systems.
• Test, inspect, and clean all equipment, including DVRs and video devices.
• Inspect, test, and replace wireless batteries and control panel batteries.
• Ensure all access control devices are functioning properly.
• Test and inspect all intrusion points and communication signals.
• Test and inspect vaults, safes, and ATMs.
• Document inspections and complete checklists for each preventative maintenance call.
• Verify all alarm signals have been received and restore all tested points.
• Contact customers to schedule calls and provide estimated time of arrival.
• Escalate problems when appropriate and communicate serious issues to team members.
• Accurately report preventative maintenance service ticket data.
• Interact professionally with customers to foster positive relations.
• Maintain effective communication with mentors and team members.
• Develop knowledge of operating standards, practices, and procedures.
• Organize and manage truck stock parts and tools.
• Attend training courses in-person and virtually.
• Complete weekly status reports, evaluations, and testing.

Requirements

• High school diploma or equivalent.
• Basic understanding of electronic systems and technology.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Willingness to learn and adapt to new technologies.

Nice-to-haves

• Previous experience in a technical or maintenance role.
• Familiarity with low-voltage electronic security systems.

Benefits

• Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!