Aquatics Program Manager

$56,160 - $64,480/Yr

Jcc Of Midwestchester - Scarsdale, NY

Full-time - Mid Level

Scarsdale, NY

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Aquatics Program Manager at the JCC of Mid-Westchester is responsible for overseeing the daily operations of the aquatics department, ensuring a high-quality experience for participants in swim programs and related activities. This role involves managing staff, developing and implementing programs, and promoting water safety in a welcoming environment. The manager will work closely with the Aquatics Director and swim instructors to enhance the swim program and maintain compliance with health and safety standards.

Responsibilities

• Oversee and manage the day-to-day operations of the Aquatics department.
• Organize day-to-day operations and special projects, developing policies and procedures for program areas.
• Implement all program activities, ensuring effective management of time slots and client needs.
• Evaluate programs to identify strengths and opportunities for improvement.
• Maintain a positive culture with staff and patrons to ensure high standards in programs and lessons.
• Manage the ongoing progression of all children in the program and incorporate parent feedback.
• Stay informed on trends and programs that may affect JCC programs.
• Maintain and organize accurate data.
• Complete other duties assigned by the Aquatics Director.
• Serve as Manager on Duty at least 2 nights a week and 1 weekend day.
• Supervise, train, schedule, and evaluate swim instructors.
• Coordinate scheduling of swim instructors and lifeguard staff to ensure adequate staffing levels.
• Stay up to date on required certifications for self and staff.
• Participate in and lead staff meetings to establish departmental goals and maintain safety standards.
• Provide training to new instructors and work on the ongoing development of swim teachers.
• Ensure staff adherence to company policies and procedures.
• Lifeguard and teach swim lessons when necessary.
• Ensure the pool is maintained to Department of Health Standards and comply with safety regulations.
• Assist with pool maintenance, including cleanliness and chemistry control.
• Monitor program registrations and process refunds/credits.
• Provide daily and weekly reports to the Aquatics Director.
• Manage communication with the community regarding policies and programs.
• Work with marketing to promote aquatic programs and participate in community events.
• Build positive relationships with members, parents, and staff.

Requirements

• Minimum of 2 years teaching swim lessons.
• CPR and AED Certification (required).
• Current certified pool operator (or certification to be obtained within 3 months of hire).
• Experience with American Red Cross Learn to Swim program.
• Strong communication, organization, and interpersonal skills.
• Ability to work and multi-task in a fast-paced environment as part of a team.
• Supervisory skills including goal setting, training, and providing constructive feedback.

Nice-to-haves

• American Red Cross Water Safety Instructor certification preferred.
• Experience with a customer relations database is a plus.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Retirement plan