AR Analyst REMOTE

Ppsi - Franklin, TN

Full-time - Entry Level

Remote - Franklin, TN

Food Manufacturing

About the position

As an Accounts Receivable Analyst at Community Health Systems, you will serve as a subject matter expert in all billing and revenue cycle transactions for assigned clinic locations. This full-time remote position plays a vital role in supporting the organization's purpose to help people get well and live healthier by providing safe, quality healthcare. You will be responsible for reviewing workflow dashboards and AR aging reports with designated clinic personnel to identify trends in key indicators that impact the clinics' financial performance. Additionally, you will research, identify, and rectify any circumstances affecting delayed submission of insurance accounts or payment of accounts, providing feedback and education to clinic staff to prevent recurrence of these issues. Your role will also involve working on compliance and special projects as assigned by leadership, processing adjustments in Athena, and conducting root cause analysis based on trends within key performance indicators. You will provide training related to PPS/CHS policies, procedures, and practice management systems to clinic personnel, ensuring that all communications, trainings, and transactions between clinic staff and PPS are accurately documented. Maintaining a current knowledge base of all federal and state billing regulations and guidelines is essential, as is demonstrating a positive and professional demeanor in all interactions with clinic employees, corporate personnel, and other associates. In this position, you will identify opportunities for improvement within clinic operations and CBO workflow processes, prepare and review reports/documents with appropriate staff as required, and demonstrate the ability to identify issues outside the workflow process, escalating them when necessary. This role requires strong analytical skills, customer service orientation, and effective communication abilities, both oral and written. You will be expected to adapt to changes in the work environment and maintain consistent attendance and punctuality.

Responsibilities

• Review workflow dashboards and AR aging reports with designated clinic personnel to identify trends in key indicators that impact financial performance.
• Research, identify, and rectify circumstances affecting delayed submission of insurance accounts or payment of accounts.
• Provide feedback and education to clinic staff to prevent recurrence of issues.
• Work on compliance and special projects as assigned by leadership.
• Process adjustments in Athena.
• Conduct root cause analysis based on trends within key performance indicators.
• Provide training related to PPS/CHS policies, procedures, and practice management systems to clinic personnel.
• Accurately document all communications, trainings, and transactions between clinic staff and PPS.
• Maintain current knowledge of federal and state billing regulations and guidelines.
• Demonstrate a positive and professional demeanor in all interactions with clinic employees and corporate personnel.
• Identify opportunities for improvement within clinic operations and CBO workflow processes.
• Prepare and review reports/documents with appropriate staff as required.
• Identify issues outside the workflow process and escalate them when necessary.

Requirements

• High school diploma or general education degree (GED).
• 2 years of revenue cycle management experience with a general knowledge of ICD9 and CPT coding, or equivalent combination of education and experience.
• Strong keyboarding skills and working knowledge of Microsoft Office (Word/Excel) as well as practice management systems.

Benefits

• Health insurance
• Flexible scheduling
• 401k
• Student loan repayment programs