AR Representative
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About The Position
At Concentra, we are committed to providing exceptional service to our employer clients and outstanding care to their employees. As an Account Receivable Representative, you will play a crucial role in our financial operations, ensuring timely and accurate collection of payments while adhering to our policies and procedures. This position is not just about numbers; it’s about building relationships and resolving issues with various stakeholders, including employers, insurance companies, and third-party administrators (TPAs). You will be responsible for daily reconciliation of cash and accurate reporting of receivables, which are essential for maintaining the financial health of our organization. In this role, you will handle escalated problems through effective communication with customers, process rebills, and monitor account aging reports to ensure timely collections. You will also review documents, reconcile discrepancies, and make necessary adjustments to accounts. Your ability to negotiate repayment terms on past due accounts and make decisions regarding collections will be vital. Additionally, you will prepare and distribute periodic reports on accounts receivable and past due accounts for management and clients, ensuring transparency and accountability in our financial dealings. As part of your responsibilities, you will also train new employees and assist your peers, fostering a collaborative work environment. The role requires a keen attention to detail, a sense of urgency, and the ability to handle sensitive information with discretion. You will be expected to work independently while managing multiple tasks and priorities effectively. This position offers a unique opportunity to contribute to a team that values respect, skillful care, and a commitment to excellence in service delivery.
