Arbitration Paralegal, Litigation

$64,480 - $139,360/Yr

PayPal - San Jose, CA

Full-time - Mid Level

Hybrid - San Jose, CA

1,001-5,000 employees

Credit Intermediation and Related Activities

About the position

The Arbitration Paralegal will support PayPal's litigation team by managing disputes, arbitrations, and litigation processes. This role involves assisting attorneys throughout all stages of litigation and arbitration, maintaining case calendars, organizing documents, and supporting the discovery process. The paralegal will also conduct case research, prepare pleadings, and draft correspondence to resolve pre-litigation matters, while ensuring efficient management of case-related information.

Responsibilities

• Assist attorneys in all stages of litigation and arbitration cases, from onset through post-trial.
• Manage calendaring requirements for each matter and maintain case calendars.
• Organize and utilize documents and case-related materials efficiently.
• Support the discovery process, including deposition preparation and responding to written discovery.
• Conduct case research, prepare and file pleadings, track progress, and prepare trial exhibits.
• Research and analyze demand letters and pre-arbitration notices of dispute to determine whether resolution should be attempted before escalation to arbitration.
• Draft and handle correspondence, both written and oral, with customers and opposing counsel to attempt to resolve pre-litigation matters.
• Draft settlement agreements, when appropriate.
• Work on complex assignments requiring advanced problem-solving skills.
• Maintain and manage information relating to litigation and other matters handled by PayPal's litigation team and use that information to drive better processes and efficiencies.
• Prepare reports to internal stakeholders on disputes, arbitrations, and litigation.
• Review and handle small claims hearings throughout the United States as needed and represent PayPal and its subsidiaries.
• Track and report key metrics related to the representation of PayPal in arbitration and litigation matters.

Requirements

• Demonstrated proficiency and some experience in all aspects of litigation management, ideally with arbitration experience.
• Proficient verbal communication and customer service skills, including the ability to interact with customers for resolving concerns and disputes.
• Knowledge of PayPal's products and services.
• Ability to manage numerous projects and cases simultaneously under tight deadlines while maintaining a positive attitude.
• Skilled oral and written communicator.
• Creative thinker with strong problem-solving skills.
• Familiarity with, and strong interest in, PayPal, ecommerce payments, emerging payment technology, and the payments industry.
• Highly proficient in Lexis/Nexis, PowerPoint, Excel, Teams, Sharepoint, iManage, ONIT, Tableau, and Relativity.
• Excellent at organizing and tracking case information and docketing.
• Experience preparing concise and succinct presentations, graphs, and reports.
• Paralegal Certificate from an ABA accredited school preferred.
• College degree preferred.
• Prior experience in the financial services industry is a plus.

Nice-to-haves

• Experience with Tableau
• Prior experience in the financial services industry

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Flexible work environment
• Employee shares options