Arch Operations Coordinator

$42,536 - $55,245/Yr

Hospital Of The University Of Pennsylvania - Philadelphia, PA

Part-time,Full-time - Entry Level

Philadelphia, PA

Hospitals

About the position

The Arch Operations Coordinator at the University of Pennsylvania is responsible for overseeing the daily operations of key venues, including Houston Hall and the Arts, Culture, and Research House (ARCH). This role involves supervising and training building ambassadors, managing space requests, ensuring facility maintenance, and collaborating with various teams to enhance student engagement and operational efficiency.

Responsibilities

• Serve as lead advisor on scheduling ARCH space and problem-solving space-related issues.
• Supervise, train, and evaluate building ambassadors providing guest services and operational support.
• Conduct regular building walkthroughs to monitor conditions and support staff.
• Monitor activities in managed spaces during flexible hours, including evenings and weekends.
• Collaborate with security services to ensure safety and emergency preparedness protocols.
• Plan and evaluate annual student staff training in collaboration with the Associate Director of Student Engagement.

Requirements

• Bachelor's Degree and 2 to 3 years of experience or equivalent combination of education and experience.
• Prior experience supervising/leading college students is required.
• Experience managing full-time/part-time staff is preferred.
• Knowledge of facility and event equipment and logistics, as well as audio-visual equipment is preferred.

Nice-to-haves

• Experience in campus/student center, conference center, hotel, or similar hospitality/event operations.

Benefits

• Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits.
• Tuition assistance for employees and their dependents.
• Generous retirement plans with various investment options.
• Substantial time away from work for personal needs.
• Long-term care insurance options for faculty and staff.
• Wellness and work-life resources to support health and balance.
• Professional and personal development resources.
• Access to university resources and cultural activities.
• Discounts on goods and services for faculty and staff.
• Flexible work hours and options for non-traditional work arrangements.
• Adoption assistance for eligible employees.