California Physicians' Service - Oakland, CA

posted 8 days ago

Full-time - Mid Level
Hybrid - Oakland, CA
Insurance Carriers and Related Activities

About the position

The Application Developer, Consultant at Blue Shield of California is responsible for the design, development, testing, and implementation of the Archer Application to meet business objectives and support end-user needs. This role involves ensuring the application's performance, security, and scalability while managing software configuration and maintenance. The position requires collaboration with various teams to drive transformative results and enhance the overall technology solutions provided to internal business partners.

Responsibilities

  • Be responsible for day-to-day technical administration of the Archer platform.
  • Lead the administration of system configuration, data feeds, advanced workflow, and report/dashboard creation.
  • Provide development/configuration leadership based on technical requirements.
  • Own technical issues/problem resolution and request management.
  • Execute test cases and document them.
  • Support User Acceptance Tests and implement code into production.
  • Define/configure questionnaires/workflows/forms/reports in Archer.
  • Participate in and support Archer version upgrades.
  • Install, test, and deploy new applications in Archer.
  • Work with service management and infrastructure teams on technology upgrades and issue resolution.
  • Conduct in-person and online training sessions and demonstrations for stakeholders.
  • Own support when Production issues occur and drive resolution for solution-related issues.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
  • At least 7 years of prior relevant experience, preferably as an Archer Administrator.
  • Expert Archer Certified Administrator preferred.
  • 5+ years of implementation and integration experience at the expert level.
  • Experience working with databases and managing multiple data feeds.
  • Strong technical, analytical, and interpersonal skills.
  • Superior attention to detail with excellent written and verbal communication skills.
  • Excellent problem-solving, research, and follow-up skills.
  • Self-motivation and ability to work independently.
  • 100% Development and unit testing moderate code complexity for new enhancements and to fix defects based on detailed specifications.

Nice-to-haves

  • Experience integrating with other management tools.

Benefits

  • Work from home flexibility
  • Health insurance
  • 401k plan
  • Paid holidays
  • Professional development opportunities
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