Area Catering Sales Manager

Marcus Theatres - Milwaukee, WI

Full-time - Manager

Remote - Milwaukee, WI

Motion Picture and Sound Recording Industries

About the position

Join Marcus Hotels & Resorts as an Area Catering Sales Manager, where your passion for excellence meets opportunity! This role is based in Milwaukee, Wisconsin, and involves working with some of the best hotels in the area, including the Hilton Milwaukee City Center, the recently renovated Pfister Hotel, and the vibrant Saint Kate - The Arts Hotel. As a dynamic and driven individual, you will have the chance to create unforgettable personal connections and lead the charge in building relationships, closing deals, and turning visions into reality. Your enthusiasm, creativity, and expertise will be key in making a lasting impression and exceeding expectations every day. The Area Catering Sales Manager is responsible for delivering exceptional, value-driven service that surpasses guest expectations. This role focuses on acquiring and managing corporate and social events, including weddings and non-profit events. You will maintain relationships with current clients while pursuing new opportunities within the corporate and social event sectors to achieve financial goals for the hotels and yourself. Additionally, you will coordinate all sales activities related to these events, ensuring a warm turnover process to our seasoned and professional event services department. The ideal candidate will present a professional demeanor and possess a motivated, confident, and engaging personality. This position offers the flexibility to work from home one day per week, based on business requirements, and while previous catering experience is desired, it is not required. At Marcus Hotels & Resorts, we are dedicated to serving people. The ability to be a team player and motivate associates to deliver unforgettable guest experiences is of primary importance. You will be part of a team that creates memories and delivers exceptional experiences, making this role both rewarding and impactful.

Responsibilities

• Deliver exceptional, value-driven service that surpasses guest expectations.
• Acquire and manage corporate and social events, including weddings and non-profit events.
• Maintain relationships with current clients and pursue new opportunities within the corporate and social event sectors.
• Achieve financial goals for the hotels and yourself.
• Coordinate all sales activities related to events with a warm turnover process to the event services department.
• Prepare communication and presentations using Microsoft Office and industry-relevant sales systems.
• Analyze client and hotel needs and negotiate pricing.
• Travel for weekly local outside sales calls and transportation between the three hotels.

Requirements

• High school diploma or equivalent required; four-year college degree preferred.
• Previous experience in catering or sales is preferred.
• Exceptional customer service and interpersonal skills.
• Ability to communicate effectively, both verbally and in writing.
• Basic mathematical skills for calculations related to sales and events.
• Ability to work under time pressure and utilize resources effectively.
• Strong organizational skills and ability to prioritize in a fast-paced environment.
• Self-directed with a willingness to accept ongoing training and mentorship.

Nice-to-haves

• Experience in hotel sales and/or event planning.
• Flexibility to work varying schedules, including evenings and weekends.

Benefits

• Flexible work-from-home options based on business requirements.
• Opportunities for ongoing training and mentorship.