Banfield Pet Hospital - Annandale, VA

posted 28 days ago

Full-time - Senior
Annandale, VA
Professional, Scientific, and Technical Services

About the position

The Area Chief of Staff at Banfield Pet Hospital is responsible for leading, developing, and managing associate veterinarians to ensure high-quality care and performance in their assigned hospitals. This role emphasizes the importance of a culture of quality and safety, ensuring that every pet receives consistent care aligned with Banfield's six domains of quality. The Area Chief of Staff collaborates with various stakeholders to drive engagement, retention, and the professional development of veterinary staff while maintaining compliance with industry standards.

Responsibilities

  • Lead and manage associate veterinarians to ensure quality care and performance.
  • Champion a culture of quality and safety at the hospital level.
  • Conduct regular hospital visits and quality audits for compliance.
  • Develop and coach associate veterinarians on necessary skills for success.
  • Partner with the Director of Veterinary Quality to recruit and onboard new veterinarians.
  • Deliver on veterinary quality KPIs to support hospital performance.
  • Identify and develop future veterinary talent for leadership roles.
  • Drive doctor engagement and retention efforts to reduce turnover risk.
  • Manage medical equipment inventory and functionality in assigned hospitals.
  • Ensure compliance with local, state, and federal regulatory requirements.

Requirements

  • Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
  • Veterinary license in good standing or eligibility for licensure.
  • Minimum of 3 years experience in small animal medicine and surgery practice.
  • Proven surgical skills and ability to perform basic surgeries.
  • Strong problem-solving skills and ability to translate problems into solutions.

Nice-to-haves

  • Experience in leadership roles within veterinary practices.
  • Familiarity with veterinary quality standards and KPIs.
  • Active participation in local, state, and national veterinary organizations.

Benefits

  • Competitive salary and performance bonuses.
  • Health insurance coverage.
  • 401k retirement savings plan with matching contributions.
  • Paid time off and holidays.
  • Continuing education support and professional development opportunities.
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