Area Chief of Staff

Banfield Pet Hospital - Chamblee, GA

Full-time - Senior

Chamblee, GA

Professional, Scientific, and Technical Services

About the position

The Area Chief of Staff at Banfield Pet Hospital is responsible for leading, developing, and managing associate veterinarians across multiple hospitals. This role focuses on ensuring quality care delivery, enhancing hospital performance, and fostering a positive culture among veterinary teams. The Area Chief of Staff collaborates with practice managers and other leaders to maintain high standards of veterinary care and compliance with regulations, while also driving engagement and retention of veterinary staff.

Responsibilities

• Lead and manage associate veterinarians to ensure quality care and hospital performance.
• Communicate and drive a culture of quality and safety at the hospital level.
• Perform regular hospital visits and quality audits for compliance with standards.
• Develop and coach associate veterinarians on necessary skills for success.
• Partner with the Director of Veterinary Quality to recruit and onboard new veterinarians.
• Deliver on veterinary quality KPIs to support hospital and market goals.
• Identify and develop future veterinary talent for leadership roles.
• Drive doctor engagement and retention efforts to reduce turnover risk.
• Manage medical equipment inventory and functionality in assigned hospitals.
• Participate in local, state, and national veterinary organizations to promote Banfield's brand.

Requirements

• Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
• Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
• 3 years experience in small animal medicine and surgery practice.
• Proven ability to perform all basic surgeries and use standard medical instruments.

Nice-to-haves

• Experience in leadership roles within veterinary practices.
• Familiarity with veterinary quality standards and compliance regulations.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health insurance including dental and vision.
• 401(k) retirement plan with company matching contributions.
• Paid time off and holidays.
• Continuing education support and professional development opportunities.