Area Chief of Staff

Banfield Pet Hospital - Greenfield, WI

Full-time - Senior

Greenfield, WI

Professional, Scientific, and Technical Services

About the position

The Area Chief of Staff is responsible for leading, developing, and managing associate veterinarians in their hospitals to ensure high-quality veterinary care and optimal hospital performance. This role emphasizes the importance of a strong culture of quality and safety, ensuring that every pet receives consistent care aligned with Banfield's six domains of quality. The Area Chief of Staff collaborates with various stakeholders to drive engagement, retention, and the professional development of veterinary staff while maintaining compliance with industry standards.

Responsibilities

• Lead and manage associate veterinarians to ensure quality care and hospital performance.
• Champion a culture of quality and safety at the hospital level.
• Conduct regular hospital visits and quality audits to ensure compliance with standards.
• Develop and coach associate veterinarians on necessary skills for success.
• Partner with the Director of Veterinary Quality to recruit and onboard new veterinarians.
• Deliver on veterinary quality KPIs to support hospital and market goals.
• Identify and develop future veterinary talent for leadership roles.
• Manage medical equipment inventory and functionality in assigned hospitals.
• Participate in veterinary organizations to promote Banfield's brand reputation.
• Ensure compliance with local, state, and federal regulatory requirements.

Requirements

• Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
• Veterinary license in good standing or eligibility for licensure.
• 3 years of experience in small animal medicine and surgery practice.
• Strong leadership and conflict management skills.
• Ability to multi-task and manage multiple tasks effectively.
• Proven surgical skills and problem-solving abilities.

Nice-to-haves

• Experience in veterinary practice management.
• Familiarity with veterinary quality standards and KPIs.
• Previous experience in a leadership role within veterinary medicine.

Benefits

• Competitive salary and performance bonuses.
• Health insurance and wellness programs.
• Continuing education support and professional development opportunities.
• Flexible scheduling and paid time off.