Area Chief of Staff

$120,000 - $200,000/Yr

Banfield Pet Hospital - Middletown, NY

Full-time - Senior

Middletown, NY

Professional, Scientific, and Technical Services

About the position

The Area Chief of Staff is responsible for leading, developing, and managing associate veterinarians in their hospitals to ensure high-quality veterinary care and optimal hospital performance. This role emphasizes the importance of a strong culture of quality and safety, ensuring that every pet receives consistent care aligned with Banfield's six domains of quality. The Area Chief of Staff collaborates with Practice Managers and other stakeholders to drive engagement, retention, and development of veterinary staff while maintaining compliance with industry standards.

Responsibilities

• Lead and manage associate veterinarians to ensure quality care and hospital performance.
• Communicate and drive a culture of quality and safety at the hospital level.
• Perform regular hospital visits and quality audits for compliance with standards.
• Develop, coach, and manage associate veterinarians on necessary skills for success.
• Drive recruitment and onboarding of new associate and locum veterinarians.
• Deliver on veterinary quality KPIs to support hospital and market goals.
• Identify and develop future veterinary talent for leadership roles.
• Support engagement and retention of certified veterinary technicians.
• Manage medical equipment inventory and functionality in assigned hospitals.
• Participate in local, state, and national veterinary organizations.

Requirements

• Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
• Veterinary license in good standing or eligibility for licensure.
• 3 years experience in small animal medicine and surgery practice.

Nice-to-haves

• Experience in leadership roles within veterinary practices.
• Familiarity with veterinary quality standards and compliance regulations.

Benefits

• Generous sign-on bonus available.
• Relocation assistance available.