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SpecialtyCare - South Carolina, SC
posted 4 days ago
About the position
The Area Clinical Manager will collaborate with clinical managers to build and maintain business relationships with customers and physicians to grow and retain accounts. This role involves managing multiple accounts or programs in a specific geographic area, overseeing staff, productivity, scheduling, inventory, physician relations, and IONM activities to achieve or exceed operational and financial targets. The position also requires performing IONM services regularly and managing IONM associates to ensure targeted quality outcomes and compliance with The Joint Commission standards and other regulatory requirements.
Responsibilities
- Build relationships with physicians, operating room staff, and customers including hospital administrators.
- Market new services and meet contractual requirements.
- Resolve IONM, credentialing, operational or business issues.
- Maintain client satisfaction and retain and grow accounts or programs.
- Collaborate with clinical managers to oversee day-to-day IONM and NDG activities.
- Coordinate the scheduling of IONM associates across multiple teams.
- Manage productivity, labor, and budget for teams to meet or exceed targets.
- Collect and report quality indicator data as required.
- Monitor IONM activities to comply with The Joint Commission standards and other applicable regulatory requirements.
- Monitor equipment operations and maintenance requirements.
- Serve as lead IONM technologist at the account(s) or program(s).
- Follow sound inventory and equipment management practices.
- Ensure appropriate capital equipment and disposable inventory is ordered and available.
- Oversee documentation of procedures performed for medical and billing record purposes.
- Maintain current credentialing file for self and associates.
- Develop and implement corrective action for IONM and NDG issues.
- Participate in hospital committees for quality, process, and outcome improvement.
- Perform IONM services based on credentialing privileges.
- Present quality metrics and improvements to SpecialtyCare leadership and customers.
- Manage employment activities of clinical managers at the account(s) or program(s).
- Cover clinical manager responsibilities for direct reports on PTO.
- Carry out management responsibilities in accordance with the Company's policies.
- Approve time reporting and expenses for direct reports.
- Maintain regular communication with direct supervisor and others.
Requirements
- Bachelor of Science Degree or Graduate Degree in Biological Sciences or equivalent experience.
- Certification for Neurophysiological Intraoperative Monitoring (CNIM).
- Cardiopulmonary resuscitation (CPR) certification.
- Six (6) years experience as an IONM Technologist.
- Previous clinical manager or equivalent leadership experience required.
Nice-to-haves
- Additional levels of experience as a certified Technologist may vary by position based on IONM and operational needs.
