Area Coach

Southpaw Agency - Bethlehem, GA

Full-time - Mid Level

Bethlehem, GA

Support Activities for Mining

About the position

The Area Coach (AC) is responsible for providing leadership and direct supervision to approximately 5 - 10 Taco Bell restaurants, ensuring that each Restaurant General Manager (RGM) meets or exceeds their Annual Operating Plan. The AC supports RGMs by coaching and directing them on a daily basis, focusing on performance targets in guest service, margin improvement, and employee satisfaction. This role also involves hands-on operational work as needed to train new managerial employees and address customer service needs.

Responsibilities

• Provide overall leadership and direct supervision of multiple Taco Bell restaurants.
• Engage in coaching and direction of RGMs and Assistant General Managers (AGMs).
• Establish and review unit-specific performance targets in guest service, margin improvement, and employee satisfaction.
• Maintain company standards in food safety and product specifications.
• Allocate capital budgets to meet facility needs.
• Introduce and reinforce new company products and initiatives.
• Select, train, develop, and motivate managerial employees.
• Conduct orientation for new managers to set them up for success.
• Analyze financial performance and coach RGMs on driving sales and maximizing profitability.

Requirements

• Strong preference for internal promotion from RGM/MTM position.
• Associates or Undergraduate degree or equivalent Taco Bell/industry experience.
• 6-8 years supervisory experience in a food service or retail environment.
• Thorough knowledge of Taco Bell performance metrics and management systems.
• Technically proficient in food preparation, production, and delivery.
• Demonstrated track record in the selection, coaching, and development of managerial employees.
• Proven ability to drive customer satisfaction and financial performance.
• Must pass background check criteria and drug test.

Nice-to-haves

• Experience in a multi-unit management role.
• Strong analytical skills to assess financial performance and trends.
• Ability to resolve customer complaints effectively.

Benefits

• Competitive salary and performance bonuses.
• Health insurance coverage.
• Paid time off and holidays.
• Opportunities for professional development and training.