Area General Manager

$157,000 - $157,000/Yr

Friendwell Management - Newark, NJ

Full-time - Senior

Newark, NJ

Accommodation

About the position

The Area General Manager is responsible for overseeing all aspects of hotel operations across multiple locations, ensuring guest satisfaction, managing revenue and expenses, and maintaining hotel facilities. This role requires collaboration with various departments to drive performance goals and optimize operational efficiency.

Responsibilities

• Manage budgets and financial performance, including revenue management and expense control.
• Implement and optimize departmental SOPs to elevate performance across all hotel facets.
• Build and maintain positive relationships with guests, ensuring their needs are met and exceeded.
• Oversee maintenance and upkeep of hotel facilities to ensure a safe and comfortable environment for guests.
• Analyze sales data and provide recommendations to increase revenue.
• Conduct regular store visits to monitor operations, provide coaching and feedback, and ensure compliance with company policies and procedures.
• Implement company initiatives and strategies to drive growth and profitability.
• Manage inventory and supplies to minimize waste and optimize costs.
• Foster a positive and inclusive work environment that promotes teamwork and hospitality.
• Develop and implement effective recruitment and retention strategies.
• Ensure compliance with labor laws and regulations.
• Coordinate with other departments to optimize operational efficiency.
• Provide leadership and support to all hotel staff, fostering a positive and productive work environment.

Requirements

• A minimum of seven (7) years of Hotel General Manager experience, strongly preferred in a full-service hotel environment.
• Strong leadership and team management skills.
• Strong understanding of hospitality management and guest relations.
• Strong financial management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of food safety and quality control procedures.
• Familiarity with hospitality management systems and software - OPERA.
• Proven track record of success in managing multiple locations and driving sales growth.
• High school diploma or equivalent; a bachelor's degree in hospitality management or a related field is preferred.
• Certification(s) in hospitality management is an asset.
• Multilingual is a plus, with a strong understanding of diverse cultures and languages.

Nice-to-haves

• Certification(s) in hospitality management is an asset.
• Multilingual is a plus, with a strong understanding of diverse cultures and languages.

Benefits

• Competitive salary starting from $157,000 per year.
• Full-time employment with a structured schedule.
• Opportunities for professional development and training.