Area General Manager

Integrated Power Services - Melvindale, MI

Full-time - Senior

Melvindale, MI

Repair and Maintenance

About the position

The Area General Manager at Integrated Power Services (IPS) is a senior leadership role responsible for the overall performance of the Detroit (Melvindale) Service Center. This position encompasses Profit and Loss responsibility and aims to meet safety, operational, profit, sales, and customer KPI goals through the IPS operating system known as CIPS (Continuous Improvement Process Solution). The role requires a servant leadership approach to cultivate a culture centered around IPS values while managing and growing key business areas such as in-shop repair, new motor distribution sales, and field service.

Responsibilities

• Oversee the overall performance of the Detroit Service Center, ensuring achievement of safety, operational, profit, sales, and customer KPI goals.
• Develop and implement sales strategies to ensure exceptional customer problem resolution and deliver an unmatched customer experience.
• Manage shop and field operations, including hiring, training, and evaluating employees.
• Lead the implementation of the CIPS program, promoting decision-making at the lowest level and empowering employees.
• Develop business strategies and annual operating plans to achieve financial objectives.
• Ensure compliance with HS&E requirements to protect employees and the environment.
• Develop and adhere to the IPS quality management system, ensuring compliance with ISO standards.
• Communicate effectively with stakeholders, from Executive Management to shop personnel and customers.
• Analyze industry, market, and service center trends to address issues and seize opportunities.
• Lead change initiatives and drive process excellence.

Requirements

• BA/BS in Engineering, Supply Chain, Operations Management, Business, or a related technical degree; MBA and Lean Certification are a plus.
• 7 years in general management or operations within an industrial services business, particularly in rotating equipment.
• 3 years of Lean Manufacturing or Six Sigma problem-solving experience.
• 5 years managing large-scale projects.
• A total of 10 years in related disciplines.
• Strong technical acumen in managing complex asset repair businesses.
• Excellent communication, leadership, and team development skills.

Nice-to-haves

• Background in motor repair and application is advantageous.
• Entrepreneurial self-starter with project management and prioritization skills.
• Proven ability to drive results and lead change initiatives.

Benefits

• Competitive compensation
• Opportunities for high potential growth
• Meaningful impact on the organization