Area Lab Manager - Implementation Specialist - Dallas, TX

Texas Oncology - Dallas, TX

Full-time - Senior

Dallas, TX

501-1,000 employees

Hospitals

About the position

Texas Oncology is seeking an Area Lab Manager - Implementation Specialist to join our team in Dallas, Texas. This role is pivotal in overseeing the clinical operations of multiple laboratories, ensuring that all facets of lab testing, including Quality Control, Quality Assurance, and Proficiency Testing, are conducted to the highest standards. The Area Lab Manager will provide technical supervision for at least four laboratories, maintaining overall responsibility for laboratory operations and activities. This position requires a strong leader who can advise the Executive Director and Senior Vice President on clinical needs, issues, and policies related to laboratory operations. The successful candidate will be responsible for recommending organizational objectives to assure quality patient testing and providing financial analyses to ensure the profitability of the labs under their supervision. In this role, the Area Lab Manager will supervise laboratory staff, develop performance expectations, and assist in solving performance problems through feedback and counseling. The manager will also establish procedures and policies for Quality Assurance, Quality Control, and Proficiency Testing, ensuring compliance with state and federal regulations regarding laboratory operations and licensing. The position involves evaluating and selecting test methods, writing procedures, and ensuring that all employees meet the necessary qualifications and training requirements. Additionally, the Area Lab Manager will assist in budget preparation and implementation for laboratory services, evaluate vendor bids for new laboratory equipment, and act as a liaison with reference labs and vendor customer service representatives to ensure optimal service and pricing for the practice labs.

Responsibilities

• Oversees the clinical operations of all labs in assigned areas of responsibility.
• Reviews all Quality Control, Quality Assurance, and Proficiency Testing for assigned labs.
• Maintains awareness of, and compliance with, state and federal regulations regarding laboratory operations and licensing.
• Supervises the work of laboratory staff and directs the development and evaluation of lab personnel performance objectives and goals.
• Develops performance expectations and departmental objectives for clinical staff to ensure efficiency and profitability.
• Assists employees and supervisors to solve performance problems through performance review, feedback, and referral to counseling as appropriate.
• Establishes procedures and policies for Quality Assurance, Quality Control, and Proficiency Testing Reviews.
• Oversees, evaluates, selects, and validates test methods.
• Participates in writing procedures and policies to be used throughout the practice.
• Evaluates qualifications of potential employees; interviews and hires as needed.
• Assures that all employees meet CLIA and COLA requirements for testing personnel.
• Trains or assigns training of laboratory personnel and provides Continuing Education opportunities.
• Assists in the development, preparation, and implementation of budgetary needs for laboratory services.
• Evaluates vendor bids for new laboratory equipment for financial feasibility, profitability, and use within practice labs.
• Acts as liaison between vendor and corporate purchasing to initiate a corporate contract for pricing for the whole network.
• Directs the correct use of charge codes and CPT codes, educating all clinical lab staff in the correct documentation per reimbursement guidelines.
• Performs cost analyses on major equipment being considered for purchase and advises the Executive Director and Practice Administrators as to efficiency and profitability.
• Serves as liaison with reference labs and vendor customer service representatives to assure the best possible service and pricing.

Requirements

• Bachelor's degree in Medical Technology or related science field.
• Minimum seven years experience in laboratory testing, including at least five years in a supervisory capacity.
• ASCP or equivalent certification required.
• Current state licensure.

Benefits

• Wellness program
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance