Area Manager, Warehouse

HelloFresh - Lake Zurich, IL

Full-time - Manager

Lake Zurich, IL

Food Services and Drinking Places

About the position

Factor_, a brand of HelloFresh, is seeking an Area Manager, Warehouse to support our Lake Zurich facility. This managerial position is expected to cultivate a culture in line with Hello Fresh's core values while overseeing the strategic operations within the functional areas of receiving, shipping, storage/distribution of goods, and logistics.

Responsibilities

• Oversee the strategic operations within the functional areas of receiving, shipping, storage/distribution of goods, and logistics.
• Direct activities and provide coaching and guidance to associates, leads, and supervisors.
• Work alongside and with the team, providing guidance as needed to ensure maximum productivity.
• Work with senior Management to complete the given directives of the Company.
• Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies.
• Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints.
• Manage the department engaged in essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity and high technical integrity.
• Perform internal audits.
• Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
• Create and implement processes and procedures.
• Relay quality philosophy to all warehouse personnel.
• Maintain an active role on internal continuous improvement teams.
• Design, develop and implement warehousing training programs based on quarterly performance reviews.
• Interact with procurement to ensure adequate supply of all inventory and ingredients.
• Address nonconformities from previous internal and external audits.
• Conduct a management review of the warehouse essential functions.
• Follow-up on and close pending preventive and corrective action requests.
• Ensure that documentation and design controls are appropriate for the organization.
• Assist the management team and provide support as necessary.
• Provide all employees with necessary tools, proper training and corrective direction.

Requirements

• Associate's degree or related management work experience.
• At least 5 years of work experience in a warehouse, combined with a demonstrated track-record of accomplishments as a supervisor, and with satisfying customers in technology-driven, developing companies.

Benefits

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role.
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks.
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment.
• Tuition reimbursement for continuing education.
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_).
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+.
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain.