Area Manager

Earthwise Pet - Shorewood, WI

Full-time - Mid Level

Shorewood, WI

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Area Manager at Pet Pros LLC DBA EarthWise Pet is a leadership role focused on driving sales growth and achieving revenue targets across multiple locations in Wisconsin. This position combines responsibilities of a store manager at the home location with oversight of other stores, implementing sales strategies, optimizing performance, and fostering a culture of excellence in customer service and product knowledge.

Responsibilities

• Develop and execute market-level sales plans to achieve and exceed revenue targets.
• Lead by example in sales efforts at the home location, setting the standard for customer engagement and product recommendations.
• Collaborate with acting managers to execute and implement company's promotional strategies and drive incremental sales across all stores.
• Monitor key sales metrics and analyze data to identify trends and opportunities for growth.
• Serve as the acting store manager for the designated home location, through hands-on leadership and effective team coaching.
• Train and motivate staff to excel in upselling, cross-selling, and delivering exceptional customer experiences.
• Manage the sales floor, ensuring team members are actively engaging customers and providing tailored solutions.
• Act as the primary sales coach for acting managers in the Wisconsin market, helping them develop their teams' selling skills.
• Conduct store visits as needed to provide sales training, performance feedback, and support.
• Ensure consistent execution of sales initiatives, product merchandising, and company promotions across all locations.
• Mentor acting store managers to improve their ability to lead sales-driven teams.
• Partner with store managers to recruit, onboard, and train high-performing sales associates.
• Foster a positive and competitive sales culture that rewards performance and encourages professional growth.
• Ensure all stores prioritize customer service, delivering personalized product recommendations and building lasting relationships with clients.
• Respond to customer feedback and resolve escalations effectively, maintaining high levels of satisfaction.
• Support operational tasks such as inventory management, store merchandising, and compliance with company policies.

Requirements

• Proven sales experience in a sales-driven environment, preferably with a multi-unit operation.
• Excellent communication and interpersonal skills.
• Ability to lift and carry 50 lbs.
• Ability to stand for 8+ hours.
• Valid driver's license and reliable transportation to travel between store locations.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Employee discount