Community Concierge Services - Denver, CO

posted 8 days ago

Full-time - Mid Level
Denver, CO
Administrative and Support Services

About the position

The Area Operations Manager for Doorstep Trash at Community Concierge Services (CCS) is responsible for overseeing valet trash operations in the Denver Metro area. This role involves managing a part-time workforce, ensuring service quality, and problem-solving operational issues. The position offers opportunities for growth within a rapidly expanding company and requires evening and weekend availability.

Responsibilities

  • Manage a part-time workforce and fill in collection routes at communities.
  • Proactively resolve issues related to service and staffing.
  • Ensure all routes are covered with porters and fill in routes as needed.
  • Work with porters to meet CCS expectations and conduct quality audits.
  • Collaborate with the Regional Manager to staff new porters for new properties or replacements.
  • Problem-solve issues with porters during valet trash service.
  • Perform service audits on properties after routes are completed.
  • Assist in rolling out new communities, including distributing containers and marketing materials.
  • Complete payroll for assigned communities.
  • Work remotely as needed during the daytime and oversee evening operations.

Requirements

  • Experience in heavy lifting and physically demanding work.
  • Strong customer service skills.
  • Mid-level proficiency in Microsoft Office.
  • Valid Driver's License.
  • Excellent communication skills.

Nice-to-haves

  • Experience in valet trash services.
  • Managerial experience.

Benefits

  • Paid training
  • Fuel card
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Flexible schedule
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