Area Property Manager, Multifamily

Full-time - Mid Level

Jacksonville, FL

Real Estate

About the position

The Multifamily Area Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client. The Area Property Manager will have some direct property oversight in addition to assisting and directing Property Managers in the portfolio.

Responsibilities

• Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager.
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel.
• Driving revenues with thorough understanding and analysis of competition and development of creative marketing programs.
• Instilling, maintaining, and modeling the mission to be the best national management company.
• Supervising day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
• Maintaining effective on-site staff through interviewing, hiring, and terminating as necessary.
• Maintaining a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Managing and maintaining all aspects of overall community budget and finances.
• Working with leasing staff to ensure that leasing/marketing goals are being met.
• Maintaining positive relations with all community vendors.
• Coordinating special projects as requested by supervisor.
• Performing any other related duties as required or assigned.

Requirements

• Must be able to travel to multiple property sites on a regular basis.
• Must be detail-oriented and able to focus with frequent interruptions.
• Experience in supervisory role and managing staff.
• Experience in writing and maintaining budgets.
• Maintains confidence and protects operations of business by keeping information confidential.
• Proficient in Yardi property management software or other similar property management software.
• Oversee entire staff within assigned portfolio.

Nice-to-haves

• Bachelor's Degree preferred.
• Real Estate License required, per state law.