Area Property Manager

$68,000 - $70,000/Yr

Rancho Vista Manor 11, Residential Care Facility For The Elderly

Full-time - Mid Level

About the position

This position floats between residential multi-family properties in the South Puget Sound, primarily supporting properties between Renton and Olympia, with potential outliers based on business needs. As an Area Property Manager at 11Residential, you will oversee the day-to-day operations and management of designated communities, ensuring exceptional service delivery, resident satisfaction, and overall operational efficiency. Your role will encompass various responsibilities including leasing, marketing, financial management, staff supervision, and fostering a sense of community among residents. This specific position offers a unique opportunity to positively impact the lives of students while driving the success and growth of our student housing portfolio. In this role, you will maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches. You will supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work. Additionally, you will review and approve lease applications, ensuring compliance with company policies and standards, while staying informed about current market conditions and competition to optimize property performance. Your responsibilities will also include increasing revenue while managing controllable expenses, providing exceptional customer service to residents, overseeing maintenance operations, managing positive relationships with vendors, coordinating resident activities, preparing financial and marketing reports, managing the property budget, conducting regular property inspections, and collaborating with leadership and Human Resources on various functions. You will assist other properties as needed to support overall operational goals and fulfill any other duties as assigned by management based on business needs.

Responsibilities

• Maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches.
• Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work.
• Review and approve lease applications, ensuring compliance with company policies and standards.
• Stay informed about current market conditions and competition to optimize property performance.
• Increase revenue while managing controllable expenses, including revenue collections and delinquency control.
• Provide exceptional customer service to residents, promptly addressing any issues or concerns.
• Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards.
• Manage positive relationships with vendors and negotiate contracts.
• Coordinate resident activities and communication, including monthly newsletters and community events.
• Prepare and deliver financial and marketing reports to stakeholders in a timely manner.
• Manage the property budget and adhere to budgetary guidelines and purchasing protocols.
• Conduct regular property inspections to maintain curb appeal and address maintenance needs.
• Collaborate with leadership and Human Resources on various functions, including recruitment, performance management, and employee relations.
• Assist other properties, if needed, to support overall operational goals.
• Fulfill any other duties as assigned by management based on business needs.

Requirements

• 3+ years of experience in managing multifamily properties.
• Bilingual in English and Spanish is an advantage.
• Proficiency in using Yardi Property Management Software.
• Familiarity with Fair Housing laws is essential.
• Proficient in Microsoft Office and other property management software.
• High school diploma or equivalent (GED).
• Valid driver's license.
• Possess a high level of integrity and compassion with an emphasis on teamwork, inclusion, growth, and customer service.

Benefits

• 401(k) with a 4% company match
• Health insurance
• Health savings account
• Paid time off
• Vision insurance
• 30% Employee Rental Discount
• Mileage Stipend for travelling positions
• Exciting growth and development opportunities