Area Sales and Service Associate, CRM - Miami

MDU Medtronic USA Inc - Miami, FL

Full-time - Entry Level

Miami, FL

About the position

The Area Sales and Service Associate position at Medtronic focuses on providing sales and service support in the Cardiac Rhythm Management (CRM) field. This role is part of a structured training program designed to develop candidates into proficient sales professionals over a three-year period. The position involves technical support during surgeries, educational outreach to healthcare professionals, and sales responsibilities for specified accounts, all while ensuring high-quality service and customer satisfaction.

Responsibilities

• Complete clinical/technical training and represent Medtronic during surgeries and implants of products.
• Provide technical support with device reprogramming, follow-ups, and troubleshooting in hospitals and clinics.
• Educate physicians and allied healthcare professionals on technical matters relating to Medtronic products and therapies.
• Complete sales training process and necessary documentation during and after cases.
• Manage inventories and provide support with rotation and delivery to optimize customer service and efficiency.
• Conduct regular unsolicited calls to hospitals or clinics and maintain open communication with all Medtronic personnel and customers.
• Perform other related duties as assigned.

Requirements

• Bachelor's degree with 2+ years of work experience, or an advanced degree.
• Ability to work with many different customers from varying backgrounds.

Nice-to-haves

• B.A./B.S. Degree in nursing, cardiovascular, life sciences, engineering or technical discipline.
• Previous sales experience.
• Work experience in a technical field, engineering, hospital/clinic or sales.
• Proven track record with technical or sales assignments.

Benefits

• Short-term incentive plan
• Comprehensive benefits package
• Competitive compensation plans