Tag Heuer - Miami, FL

posted 5 months ago

Full-time - Mid Level
Miami, FL
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The TAG Heuer Area Sales Manager is a pivotal role responsible for the development and expansion of the Caribbean and Cruise Ship wholesale business. This position requires building long-term relationships with retailers and key partners to enhance market share and drive merchandising excellence. The Area Sales Manager will focus on achieving sell-out objectives to meet sell-in targets, ensuring that the brand remains competitive and relevant in the dynamic retail landscape of the Caribbean and cruise markets. In this role, the Area Sales Manager will develop and implement strategic plans to achieve sales targets, staying attuned to market trends and competitive dynamics. This includes reviewing brand distribution, optimizing account openings and closures, and analyzing business performance metrics such as sales by door and product collection. The manager will also ensure compliance with the Warranty Activation System, aiming for a 100% completion rate for all watch products sold. Gathering and sharing feedback from retailers, consumers, and competitors will be crucial for refining sales and marketing strategies. Sales responsibilities include building strong relationships with customers at all levels, from owners to retail staff, to drive sell-out performance. The Area Sales Manager will lead commercial negotiations, define sales objectives, and ensure efficient cash collection in collaboration with the finance team. Additionally, the manager will implement impactful incentive programs for sales associates to motivate and enhance performance. Marketing efforts will involve executing co-op marketing plans with retailers, identifying opportunities for events and advertising, and ensuring a consistent online brand presence. The Area Sales Manager will also oversee visual merchandising, ensuring optimal brand expression at points of sale through effective merchandising strategies and maintaining the quality of POS materials. Inventory management is another critical aspect of this role, requiring consultation with retailers to define product assortments and implement efficient order processes. The manager will regularly assess stock situations to meet inventory requirements and propose solutions for any identified risks. Training and product knowledge dissemination are essential, as the Area Sales Manager will share insights about the brand and products, turning sales associates into dedicated brand ambassadors. This includes implementing corporate training strategies and delivering in-store training sessions to enhance brand knowledge and ensure successful product launches.

Responsibilities

  • Develop and implement a plan to achieve sales targets (sell-in and sell-out)
  • Stay connected to the competitive landscape, market trends, and broader economy to find opportunities and threats and propose new projects
  • Review and optimize brand distribution and recommend account or POS openings and closures
  • Track and analyze business performance (sales by door, product collection, turnover, market share) and adjust sales and marketing actions accordingly
  • Ensure compliance with retailer use of Warranty Activation System (WAS) with a 100% completion rate for all watch products sold
  • Collect and share feedback from retailers, consumers, and competitors regarding sales, products, and marketing activity
  • Build strong relationships with customers at all levels to drive sell-out in all doors
  • Lead commercial negotiations to define sales objectives with customers and negotiate space, location, and investments
  • Regularly visit points of sale to keep TAG Heuer top of mind and provide support and outstanding customer service
  • Ensure smooth and efficient cash collection in collaboration with the finance team
  • Implement, track, report on, and reconcile impactful incentive programs for sales associates
  • Implement a co-op marketing plan with each retailer in partnership with marketing teams
  • Identify and propose opportunities for events, window/shop animations, or advertising to promote brand awareness
  • Ensure online brand presence is consistent and meets e-corner criteria
  • Support customers in implementing merchandising plan-o-grams, windows, displays, and trade accessories
  • Regularly check the state of POS material and fix/replace as needed
  • Identify and secure opportunities to improve space and visual presentation in the store
  • Consult with each retailer to define product assortments based on store trends and customer base
  • Implement an efficient order/replenishment process with each customer
  • Regularly assess stock situation at POS to ensure inventory requirements are met
  • Propose solutions to address identified risks and issues such as aging inventory and slow movers
  • Lead all aspects of and supervise retailer stock with current brand product assortment
  • Share product knowledge and information on the brand to turn sales associates into brand ambassadors
  • Implement the corporate training strategy in every POS and deliver in-store trainings

Requirements

  • At least 5 years of previous wholesale or retail equivalent experience
  • Understanding of the specifics of Caribbean and Cruise Ship luxury retail market
  • Bachelor's degree or equivalent experience preferred
  • Language Skills: English; Spanish and French preferred
  • Entrepreneurial spirit with self-reliant and independent work habits
  • Ability to run multiple tasks and priorities simultaneously with attention to detail
  • Experience in data and market trends analysis
  • Sales training and presentation experience
  • Professional communication skills including courteous and timely correspondence
  • Proficiency in MS Office - Word, Excel, PowerPoint
  • Creativity to develop new ways of achieving business objectives

Benefits

  • Medical insurance
  • Bonus or commission structure
  • Paid time off
  • Retail holiday pay
  • 401k with automatic employee contribution
  • Employee assistance programs
  • Comprehensive benefits package
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